Deposits & CancellationWe require a credit / debit card number to confirm your booking. We take payment on checkout. If you need to cancel your booking, you must contact us 24 hours before your confirmed arrival date. We reserve the right to charge for the first night of the booking for no-shows or cancellations notified after 12 midday on the intended arrival date, .
Payment MethodsWe can accept payment by cash, cheque or the credit/debit cards shown below
Arrival TimesArrival and departure times are flexible. We recognise that both tourists and business travellers may wish to arrive at different times, and all we ask is that you can let us know an approximate arrival time, within an hour or so, by midday on your arrival date. Please also let us know if you are arriving late, as we are happy to prepare a snack to save you the trouble of finding somewhere to eat late at night.
Departure TimesWe like our guests to leave by 11am on their day of departure, but later times are available by arrangement.
Breakfast Times
We prepare breakfast when you need it at any time of the morning as long as you let us know the day before.
Children & PetsWe do not normally accept children under 16 years of age except by negotiation. If you would like to bring a baby or child with you, please call us on 01376 513 321 to discuss your requirements. We regret that pets are not permitted at The Grange Guest House.
Vegetarians & VegansWe are happy to cater for both Vegetarians and Vegans
Smoking
The Grange Guest house is a timber frame listed building. In the event of a fire it would be totally destroyed.
The Grange Guest House is non-smoking.
Miscellaneous The Grange Guest house reserves the right to refuse admission and to cancel bookings subject to the same time requirements as for notifying cancellations. We also reserve the right to use the credit card to charge for excess cleaning, damage and leaving without settling their account.